Welcome to Fredon Animal Hospital!
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our office, blog, website or app?
When consuming any services from our offices or digital platforms, you may be asked to provide your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you consume any services from our company, visit our website, subscribe to our newsletter, respond to a survey, fill out a form or enter information on our website, or if you contacted us on your own accord and provided any information (personal or otherwise) within that correspondence.
How do we use your information?
We may use the information we collect from you, or that you willingly provided, for marketing communications, to enhance your website experience, to deliver services to our clients and customers, or use certain website features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails regarding your order(s) or other products and services.
- To follow up with you after correspondence (live chat, email or phone inquiries)
How do we protect your information?
For onsite visits, your client records are stored at our secure physical facility in accordance with State requirements for record keeping. For visits to our website, our website is secured and scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning and the website is updated on a regular basis. The website is encrypted by way of a public SSL certificate for safer online communications between you and our website. The website is primarily informational and not structured to conduct business or online transactions. The website does not collect identification numbers, credit card or bank account information. The website may have a mechanism for contacting the company, such as a contact form, for which name, phone number, email address and similar information are recorded only if the visitor agrees to provide the information and agrees to this privacy policy.
Do we use ‘cookies’?
Yes, we reserve the right to use ‘cookies’. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to understand and save user’s preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled or will not work as intended.
Third-party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. If we need to sell, trade or transfer you PII then we will provide notice using the last known contact method on file. However, this does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our customer, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party Links
We do not include or offer third-party products or services on our website. We may choose to promote a partner or other business for which there may be a link to that 3rd party’s website or contact information.
Google
We may use Google AdSense Advertising on our website. Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree that users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on home page of the website. You will be notified of any privacy policy changes on our Privacy Policy page. You can can change your personal information by either calling us.
How does our site handle Do Not Track signals?
We attempted honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we may allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days of determining that your information has been affected. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
- We may collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email if the platform for delivery of the email can reasonably facilitate.
If at any time you would like to unsubscribe from receiving future emails, you can:
- Follow the instructions at the bottom of each email.
- Call the office phone and request removal.
- Visit the website and complete a contact form requesting removal.
- Send a letter to the company requesting removal.
- and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Fredon Animal Hospital
Re: Privacy Policy
391 Route 94, Newton, NJ 07860
United States
(973) 383-0811
Last Edited on 2022-03-13